A kiwi IT provider that speaks your language.

We take away the headache

We're a dedicated IT solution provider that you can understand.

A partnership you can trust since 2004

We don't just provide amazing support for our clients, we partner with them, with their best interests in mind.

Your hardware specialists

Looking for an IT partner that will help you choose quality hardware? Look no further.

found yourself in trouble?

IT emergency?
We're here to help with that, too.

Why Work With Madcat IT?

The Madcat Team are your IT specialists who put your needs at the top of the list.

Sick of being told to wait and put on hold while you watch your workload pile up? Don’t let that happen to you again. We know how important it is for you and your business to have complete IT help and support. We prioritise customer care and communication so you won’t be hit with technical jargon. Just like you, we’re everyday people – but our expertise is in the IT industry!

Madcat IT isn’t just your standard IT support company. Our exceptional customer support and knowledge will help you streamline your processes – so you can concentrate on building your business.

Some of these services include:

  • Backup and Data Security Solutions
  • Software and Hardware Support
  • PC, Laptop, Server, printer sales
  • Fixed Cost support options available
  • Networks and VPN Solutions
  • Supply and Configure Hardware and Software (Servers, Desktops, et cetera.)
  • Implementing and Supporting Mobile Users (iPads & iPhones)
  • Service Level Agreements (SLA)

As a 100% Kiwi operated company, we believe in giving you the best level of service – guaranteed.

Call us at 0800 000 732 now or contact us today.
We’d love to chat to you to see how Madcat IT
can help you and your business.

Our clients say

"Madcat IT has been our IT provider for over eleven years, after we changed from a previous provider because we were unhappy with the response and service provided by them. It was the best decision we could have made. Madcat began with us by working with our Windows-based programmes and they now provide us with a complete quality service and expertise for all our computing and technology needs. Madcat’s excellent service includes a good response time, and they offer useful ideas for handling our IT issues. The company works with us at our own pace and listens to our needs. Best of all they are contactable at any time and respond immediately.
Tony Fairfield
Youngman Richardson & Co
"Madcat IT has helped The Design Store grow amazingly over the past four years. They look after our servers, computers, and communications - all the fundamental and essential hardware to keep the whole company running. They’ve been an incredible support service for our company with some well thought out maintenance strategies. We are so impressed and thankful for their great friendly service, and prompt action. Whenever we had a problem, even on weekends and public holidays, Madcat IT never let us down. We are very pleased with their flexibility and stability. They always help us to analyse our needs for the current period and the future. Then advise us the best solution to suit our situation. Again, we feel very lucky to have Madcat IT as our IT support and appreciate what they’ve done for us with their professional advice, friendly service, and prompt action. "
The Design Store

Frequently asked questions

Our team lives and breathes IT – we stay on top of all the latest technology and constantly evolving cyber threats, so you don’t have to.

We offer tiered Gold, Silver and Bronze Service Level Agreements (SLA), so you can choose the level of support that fits your requirements and your budget.

The short answer is yes – we’d be happy to help with any issues you’re experiencing with Office 365 or any software you use in your business.

We’re also able to assist you as you move away from older operating systems – such as Windows 7 – as they become obsolete. Have a chat with us about the level of support you’re needing – whether it’s complete management of all your updates or simply some troubleshooting, we’re here to take your IT headaches away so you and your staff can get back to being productive.

Anything to do with your business’s computer and information technology and how it’s functioning – we have the expertise to provide solutions fast. From backing up and data security, to sourcing hardware that’s a perfect fit for your needs – we can help. Our team provides software and hardware technical support, network and VPN solutions, ongoing maintenance, remote desktop control, and troubleshooting to keep your systems up and running.

At Madcat IT we’re all about answering your questions in a helpful way.
Haven’t found an answer to your question above?