FAQ's

Our team lives and breathes IT – we stay on top of all the latest technology and constantly evolving cyber threats, so you don’t have to.

We offer tiered Gold, Silver and Bronze Service Level Agreements (SLA), so you can choose the level of support that fits your requirements and your budget.

The short answer is yes – we’d be happy to help with any issues you’re experiencing with Office 365 or any software you use in your business.

We’re also able to assist you as you move away from older operating systems – such as Windows 7 – as they become obsolete. Have a chat with us about the level of support you’re needing – whether it’s complete management of all your updates or simply some troubleshooting, we’re here to take your IT headaches away so you and your staff can get back to being productive.

Anything to do with your business’s computer and information technology and how it’s functioning – we have the expertise to provide solutions fast. From backing up and data security, to sourcing hardware that’s a perfect fit for your needs – we can help. Our team provides software and hardware technical support, network and VPN solutions, ongoing maintenance, remote desktop control, and troubleshooting to keep your systems up and running.

Terms of Trade with Madcat IT:  https://www.madcat.co.nz/terms/  please follow link.